Before You Visit

Determine Your Eligibility

Before receiving services with Orlando VA Medical Center, you should first determine your eligibility. Use our eligibility page to make an application for health care benefits.

Schedule an Appointment

Eligible veterans should contact the Orlando VA Medical Center to schedule an appointment with a primary care provider. Getting an appointment can be done in a number of ways.

Change or Cancel an Appointment

If you have an existing appointment and cannot keep it, let us help you change it. This way, we will be able to see another veteran during that time period. Let us help you reschedule or cancel your appointment.

Patient Education

We want to assist you in learning more about your condition, how to live a healthly lifestyle, and ways to self-manage your own health. A number of educational resources are available.

Customer Service

A number of programs have been established at this Medical Center to assist you in the event you have a concern or complaint. Let us help you resolve your issue.

Billing and Insurance

You may be billed for a number of copayments as a result of your appointment. We can also file claims with your insurance. Learn more about billing and insurance.

Release of Information

The Release of Information Office processes requests for medical records and assists providers with completing forms for patients. Let our staff help you get the information you need.