Contact the Orlando VA Healthcare System - Orlando VA Healthcare System
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Orlando VA Healthcare System


Contact the Orlando VA Healthcare System

Orlando VA Healthcare System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

COVID-19 Pharmacy Notice

During the COVID-19 (coronavirus) pandemic, Veterans may have noticed increased shipping times for mail order prescriptions as more Americans are using delivery options. Re-order medication refills as early as possible. Refill requests can be made as soon as you receive a prescription. We encourage Veterans to sign up for USPS Informed Delivery and UPS MyChoice– both are free services that notify you when packages are on the way. You may also order and track certain prescriptions in MyHealtheVet. Thank you for your service to our country, and for choosing VA Pharmacy.


Please contact our Telecare line if you need health care advice, have a question about your medication, or need to schedule an appointment. Your location determines which number to use.

  • Toll-free 1-800-645-6895
  • Weekends, holidays, evenings and nights: 877-741-3400

After normal clinic hours, weekends and holidays the Telecare lines will automatically transfer your call to the VISN Telcare area in Lake City.  This area is staffed with Registered Nurses who can assist with health care advice, but they cannot schedule appointments or refill prescriptions.  Please call for these services during normal clinic hours.    

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page.

Patient Advocate

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact our patient representative. Their contact information is available on our customer service page.

I Got Your 6

The Orlando VA Healthcare System is dedicated to connecting with our Veterans to provide them with exceptional, compassionate service they deserve. More information is available at our "I Got Your 6" Customer Service Initiative page

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office.

News Media

All media inquiries should contact the Public Affairs Office at 407-631-4436.

Outreach Events

If you have an event and would like VA representatives available to distribute information about health benefits, please contact our Outreach Coordinator at 407-646-5037.


To report problems with this website, please contact the Webmaster.

Former Prisoners of War

The Orlando VA Medical Center has dedicated staff serving our former POWs. For more information, visit


Orlando VA Medical Center
13800 Veterans Way
Orlando, FL 32827